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The Inputs and Outputs of Business

A business operates like a computer: taking inputs, processing them through strategies and operations, and delivering valuable outputs. Success lies in transforming resources like people, data, and capital into products, services, and experiences that resonate with stakeholders. By optimizing this process and embracing feedback, businesses can create sustainable value and thrive in a competitive market.

Harnessing AI for Business: Preface

In early 2020, COVID-19 disrupted the world, forcing businesses to embrace remote work virtually overnight. While the pandemic reshaped where we work, an even greater transformation is now unfolding: the AI revolution. Unlike remote work, which required adaptation to new environments, AI promises to redefine how work is done altogether. From automating processes to enhancing decision-making, AI offers an opportunity for proactive businesses to thrive in a rapidly changing landscape. The lesson is clear: adapt quickly or risk being left behind.

Harnessing AI to Improve Business Operations: A New Book in the Making

AI is reshaping the way businesses operate, driving efficiency, innovation, and smarter decision-making. Through this journey, I aim to share insights and strategies to harness AI effectively, inviting your feedback to make this resource truly impactful.

Why Healthcare Deserves Better Technology—and How servis.ai is Leading the Way

Healthcare organizations often grapple with outdated, cumbersome technology due to stringent regulatory environments like HIPAA. These systems, while secure, hinder efficiency and innovation, leaving healthcare professionals struggling with tools that don’t meet their needs. At Servis.ai, we’re changing that narrative. Our AI-enabled business operations platform is not only HIPAA-compliant but also designed to streamline workflows, automate tasks, and empower healthcare teams to focus on delivering exceptional care. It’s time for healthcare to embrace technology that works as hard as its providers.
A happy sales team working together

Finding the Right Fit: CRM or CSM for Customer Success

Both CRM and CSM are capable of improving nearly every aspect of your customer success efforts but which one is right for your business?
Analyzing performance using CRM reports

Top 10 CRM Reports You Need to be Using in 2024

CRM reporting can play a key role in providing business insights and driving strategic decisions across your entire organization.

Reduce Employee Churn and Drive Productivity with CRM

Employee churn is a significant challenge for organizations striving to maintain growth and profitability. Fortunately, CRM can help.
Sales people celebrating a closed deal

Top 10 CRM: The Benefits of CRM for Customer Support

We’ve compiled a list of the top 10 CRM benefits that can be used to refine the operational processes of any customer support team.
A smiling customer success agent helping a customer over the phone

CRM vs. CSM: Choosing the Best Approach for Customer Success

The two most prominent tools used by customer success teams are CRM and CSM. Which one is right for your business? We can help you decide.
Manufacturer listening to a podcast

The Top 10 Manufacturing Podcasts You Should be Listening To in 2024 (and where to start)

We made a list of the top 10 manufacturing podcasts that you should be listening to in 2024. Plus, we tell you where to start listening!
A customer support team talking to customers on the phone

Top 10 CRM Benefits for Customer Success

The capabilities of CRM can help you do more than just close deals. Check out our list of the top 10 CRM benefits for customer success.
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What’s New @ FreeAgent – June 2024

All the new features and enhancements coming your way in June 2024.
Business person accessing a cloud CRM

What’s New @ FreeAgent – May 2024

All the new features and enhancements coming your way in May 2024.
Sales reps working on a CRM

Using CRM to Overcome the Challenges of Customer Support

There are many challenges commonly faced by customer support teams regardless of size or industry. CRM can help you overcome all of them.
A happy employee on the phone

CRM for Customer Support: Closing Deals is Just the Beginning of Your Customer Relationship Management

Knowing how to turn CRM towards the needs of your customer support team can help you provide a higher level of customer service while getting even more ROI out of your CRM.

What’s New @ FreeAgent – April 2024

All the new features and enhancements coming your way in April 2024.
Business person accessing a cloud CRM

What’s New @ FreeAgent – March 2024

All the new features and enhancements coming your way in March 2024.
A happy employee on the phone

Reduce Customer Churn and Increase Profits with CRM

Customer churn is a significant challenge for organizations striving to maintain growth and profitability. Fortunately, CRM can help.

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