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Reduce Employee Churn and Drive Productivity with CRM

Employee churn is a significant challenge for organizations striving to maintain growth and profitability. Fortunately, CRM can help.

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Sales people celebrating a closed deal

Top 10 CRM: The Benefits of CRM for Customer Support

We’ve compiled a list of the top 10 CRM benefits that can be used to refine the operational processes of any customer support team.

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A smiling customer success agent helping a customer over the phone

CRM vs. CSM: Choosing the Best Approach for Customer Success

The two most prominent tools used by customer success teams are CRM and CSM. Which one is right for your business? We can help you decide.

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Manufacturer listening to a podcast

The Top 10 Manufacturing Podcasts You Should be Listening To in 2024 (and where to start)

We made a list of the top 10 manufacturing podcasts that you should be listening to in 2024. Plus, we tell you where to start listening!

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A customer support team talking to customers on the phone

Top 10 CRM Benefits for Customer Success

The capabilities of CRM can help you do more than just close deals. Check out our list of the top 10 CRM benefits for customer success.

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What’s New @ FreeAgent – June 2024

All the new features and enhancements coming your way in June 2024.

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Business person accessing a cloud CRM

What’s New @ FreeAgent – May 2024

All the new features and enhancements coming your way in May 2024.

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Sales reps working on a CRM

Using CRM to Overcome the Challenges of Customer Support

There are many challenges commonly faced by customer support teams regardless of size or industry. CRM can help you overcome all of them.

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A happy employee on the phone

CRM for Customer Support: Closing Deals is Just the Beginning of Your Customer Relationship Management

Knowing how to turn CRM towards the needs of your customer support team can help you provide a higher level of customer service while getting even more ROI out of your CRM.

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What’s New @ FreeAgent – April 2024

All the new features and enhancements coming your way in April 2024.

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Business person accessing a cloud CRM

What’s New @ FreeAgent – March 2024

All the new features and enhancements coming your way in March 2024.

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A happy employee on the phone

Reduce Customer Churn and Increase Profits with CRM

Customer churn is a significant challenge for organizations striving to maintain growth and profitability. Fortunately, CRM can help.

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A happy employee with a happy customer

CRM Can Help You Reduce Employee and Customer Churn

Employee and customer churn is a significant challenge for organizations striving to maintain growth and profitability. Fortunately, CRM can help.

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A sales team reviewing sales analytics

How to Nail Your CRM Implementation in 6 Steps

When it comes to getting the most ROI out of a CRM platform, a well-executed implementation is the first step on the road to success.

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Doctor recording a podcast

The Top Medical Device Podcasts You Should be Listening to in 2024 (and where to start)

There are a lot of medical device podcasts out there. We can help you sift through the mire and find the one(s) right for you. Plus, we provide advice on where to start listening with episode recommendations that'll get you hooked.

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Manufacturer at a desk reading on a computer

The Top 10 Manufacturing Blogs You Should Be Reading In 2024 (and where to start)

We made a list of the top 10 manufacturing blogs that you should be reading in 2024. Plus, we tell you where to start listening!

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FreeAgent eagle announcing new features

What’s New @ FreeAgent – February 2024

All the new features and enhancements coming your way in February 2024.

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FreeAgent celebrating 2023 illustration

What’s New @ FreeAgent – 2023 Year in Review

Check out our recap of some of the amazing feature updates and product enhancements we unleashed in 2023!

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