One system for the
entire device lifecycle.
The Real Cost of Disconnected Systems
The device works.
The operations around it shouldn't be the problem.
- Commercial & Field Teams
“I can’t tell you which accounts are actually using the device versus just holding inventory. The data lives in three places.“
- No visibility into clinical utilization vs. inventory sitting idle
- Provider relationship data scattered across reps and CRMs
- Procedure tracking disconnected from actual field activity
- Authorization gaps discovered after the fact, not before
- Manufacturing & Supply Chain
“We find out about stockouts when a rep calls in a panic. We have no signal from the field until it’s already a problem.”
- Demand signals from the field arrive too late to act on
- Traceability gaps between production lots and point-of-care use
- Recall readiness built on manual spreadsheet reconciliation
- No feedback loop from clinical use back to product improvement
- Quality & Compliance
“Audit prep takes us two weeks of manual work. We’re pulling records from five different systems every single time.”
- Documentation scattered across shared drives, emails, and systems
- No single source of truth for device usage and compliance records
- Regulatory submissions delayed by manual data reconciliation
- Quality issues surface in audits rather than operational monitoring
Two audiences. One platform.
Built for both sides of your organization.
Medical device companies have two distinct operational worlds that rarely share the same tools. servis.ai is the platform that connects them — while giving each team exactly what they need.
Commercial & Clinical Operations
Provider relationships, procedure tracking, and field execution — unified.
For VP Sales, field reps, clinical specialists, and commercial ops teams who need visibility into accounts, referrals, clinical utilization, and patient workflows.
- Account and provider relationship management
- Referral, authorization & procedure tracking
- Field team coordination and mobile access
- Patient workflow and follow-up visibility
- Clinical utilization trends by account
Manufacturing, Inventory & Compliance
Traceability, inventory control, and audit readiness — from production to point of care.
For operations directors, quality managers, supply chain leads, and compliance teams who need clear records, demand signals, and regulatory confidence.
- Inventory tracking across warehouses, trunk stock, and field
- Device traceability from lot to procedure
- Recall readiness and audit documentation
- Field-to-manufacturing feedback loops
- Demand and utilization signals for production planning
Platform Capabilities
One system. Every operational need.
servis.ai is structured around the operational layers that actually make a medical device organization work — each one distinct, all of them connected in a single platform.
Device Lifecycle Tracking
Field-to-Factory Feedback Loop
Clinical Utilization Intelligence
Commercial & Provider Layer
Audit-Ready Compliance Layer
Workforce & Credentialing Layer
AI Copilot
AI should reduce noise,
not add confusion.
Surface utilization gaps before they become revenue leaks
AI monitors device usage across accounts and flags where inventory is sitting idle versus where clinical adoption is stalling — so commercial teams can act on real signals, not assumptions.
Flag traceability gaps before audits find them
Continuous monitoring of device records, usage documentation, and compliance workflows — surfacing gaps while there's still time to close them, not during a regulatory review.
Turn field feedback into manufacturing signals
AI aggregates usage patterns, rep reports, and clinical data to generate clearer demand forecasts and product feedback — closing the loop between the field and production planning.
Customer Stories
Real Manufacuturers.
Real Impact.
Used by medical device from all sizes teams managing their devices across multiple locations.
[servis.ai] is the software that I use to manage relationships, track visits, and plan stops while in the field. One of the most appreciated services offered is...
[servis.ai] is outstanding in terms of customization, service, interface, simplicity and elegance...
I love servis.ai. It has been truly transformational for our Admissions Department — just incredible.
The most amazing part of this software for us has been the customer service. The team has helped us customize our product to create a format where we can...
[servis.ai] is the software that I use to manage relationships, track visits, and plan stops while in the field. One of the most appreciated services offered is...
[servis.ai] is outstanding in terms of customization, service, interface, simplicity and elegance...
I love servis.ai. It has been truly transformational for our Admissions Department — just incredible.
The most amazing part of this software for us has been the customer service. The team has helped us customize our product to create a format where we can...
Security & Compliance
Secure by design.
Compliant by default.
HIPAA-compliant infrastructure built specifically for wound care’s regulatory requirements — patient records, wound documentation, supply traceability, and workforce compliance, all protected and audit-ready.
- HIPAA Certified
- EHR / EMR Integration
- Automated Reporting
- AI Workflow Automation
- Secure Cloud Infrastructure
HIPAA
EHR+
PHI
Encrypted at rest and in transit — never exposed, never shared
