Customer Feedback Analysis- Organizing Customer Feedback
A CRM can help you organize customer feedback through categorization, segmentation, and tags.
CRM Reporting: How To Create Useful Insights To Improve Business Performance
Effective CRM reporting generates distilled insights that lead to better sales performance. Here’s an overview of how CRM reporting works, what metrics to track, and best practices to keep in mind.
10 Productivity KPIs You Need to Track
Measuring productivity comes down to more than just adding up deliverables. Monitoring these 10 productivity KPIs can help you track output and drive results.
Using KPIs to evaluate business health
Businesses can use KPIs to assess their health. Just like the human body’s vital statistics, a business’s vital statistics are many and varied. Here’s how to diagnose them.
10 Customer Support KPIs You Need To Track
These 10 customer support KPIs help you evaluate how well your support team is delivering for your customers and your business.
9 CRM Adoption Metrics To Track
CRM adoption means more than logging in once in a while. We can show you who is getting the most out of your CRM and who is just going through the motions.
How To Prioritize KPIs
You can track a business’s vital statistics to assess its health. But how do you determine what KPIs are important?
