Understanding AI in the Business Context

AI isn’t just a buzzword—it’s the catalyst for a new era of business transformation. But amidst the excitement, one truth stands firm: no AI system can thrive without a strong foundation. Just as a skyscraper relies on its bedrock, AI depends on a robust system of record—a single source of truth for operations, processes, and data.

In this chapter, we confront a provocative question: Is AI the basis for a disruptive future, or does its success depend on how well it integrates with the operational principles of the past? The answer lies in how businesses balance the creativity AI enables with the discipline their systems demand.

To truly harness AI, businesses must marry the tried and true with the bold and new. This means understanding AI’s potential, acknowledging its limitations, and grounding its capabilities in the structured, reliable frameworks that have always driven value creation. The future of business belongs to those who can bridge this gap.

Are you ready to lead the way?

Why servis.ai Created a Voice Interface

At servis.ai, we’re reshaping how businesses operate by introducing a voice interface to our web and mobile apps. Imagine running your business as naturally as having a conversation—accessing insights, managing workflows, and automating tasks, all hands-free. We believe voice interfaces are the future of computing, offering unparalleled productivity and simplicity. As pioneers in enterprise software, we’re leading this transformation, empowering users to focus on meaningful work while technology handles the rest.

Harnessing AI (The Book): Preface

In early 2020, COVID-19 disrupted the world, forcing businesses to embrace remote work virtually overnight. While the pandemic reshaped where we work, an even greater transformation is now unfolding: the AI revolution. Unlike remote work, which required adaptation to new environments, AI promises to redefine how work is done altogether. From automating processes to enhancing decision-making, AI offers an opportunity for proactive businesses to thrive in a rapidly changing landscape. The lesson is clear: adapt quickly or risk being left behind.

Harnessing AI to Improve Business Operations: A New Book in the Making

AI is reshaping the way businesses operate, driving efficiency, innovation, and smarter decision-making. Through this journey, I aim to share insights and strategies to harness AI effectively, inviting your feedback to make this resource truly impactful.