25 Customer Support Statistics That Can Help Inform Your Customer Support Strategy in 2024 and Beyond
These 25 customer support statistics can help you keep up with customer service trends with key insights on customer expectations, experiences, retention, and customer support technology.
10 Work Email Statistics You Need to Know for 2023
Email has become the most important tool for online communication in both casual and professional settings. Practically every organization today relies on it to communicate with employees, vendors, customers, and more. It’s a central tool that still trumps newer communication tools like Slack. That said, sending and receiving emails tends to take up too much […]
13 Email Usage Statistics in 2023
Email is one of the most widely used marketing and communication tools, and it’s bound to stay that way. Despite multiple advancements in communication tech, email usage continues to increase each year. Compared to other channels, email marketing ROI remains the highest, especially when resources are limited. Email is the one tool that every business […]
Sales KPIs to Track 2023
Looking to take your sales to the next level of growth this year? Then you need to start tracking your sales metrics. Establishing and tracking key performance indicators (KPIs) for your sales team is the most effective way to ensure your company meets its goals for the year. In this article, we’ll provide you with […]
AI in Healthcare – Statistics and Trends
Artificial intelligence (AI) as a functioning tool is growing in popularity in the healthcare sector. In fact, it’s proving vital in bridging the service gap between patients and healthcare providers. The need for more efficient and effective AI-based healthcare solutions is causing the healthcare industry to see some of the biggest investments in recent times. […]
10 Cold Email Statistics for 2023
Regardless of how many new marketing and sales avenues pop up, cold emails will always remain relevant. That said, generic cold emails are almost always a waste of time. That is why marketers are always experimenting with different types of cold emails using AB testing and extensive prospect research. Furthermore, there are plenty of email […]
Startup Failure Rate: How Many Startups Fail and Why in 2023?
The vast majority of startups fail. Here, we’ll discuss some of the main reasons for the high startup failure rate and how you can increase your chances of success.
10 Important Branding Statistics and Trends for 2023
Standing out and developing brand affinity is tough. Here are 10 branding statistics and trends to help you develop a long-term affinity with customers.
10 SaaS Statistics and Trends for 2023
Most new companies are skipping legacy software and opting for SaaS. Here are 10 SaaS statistics and trends that will help you understand the state of SaaS in 2023.
12 CRM Statistics You Need to Know for 2023
Long-term customer relationships are essential. Here are 12 CRM statistics that will help you develop new customer relationships as well as optimize existing ones.
