The Shift from Hospital to Home: Revolutionizing Wound Care
The future of wound care is unfolding at home. With advancements in mobile healthcare and AI-powered business operations platforms like servis.ai, healthcare providers can now deliver complex wound treatment outside hospital walls—improving patient outcomes, reducing costs, and enhancing safety. With smart scheduling tools, mobile inventory management, and complete HR operations tracking, the shift to in-home care is made possible by technology that supports both clinical precision and operational efficiency. As patient preferences evolve, so must the systems that support them—making mobile-ready platforms like servis.ai essential for the next generation of healthcare delivery.
The AI Playbook for Customer Service Management
Customer service drives loyalty and trust, but scaling it is challenging. AI replaces Level 1 agents with efficient tools like an internal librarian for employees or a customer-facing assistant to resolve issues and deflect tickets.
Centralizing your knowledge base is key, enabling AI to analyze trends, grade customers, and empower proactive service. Thoughtfully applied, AI transforms customer service, boosting satisfaction and business success.
Top 10 CRM: The Benefits of CRM for Customer Support
We’ve compiled a list of the top 10 CRM benefits that can be used to refine the operational processes of any customer support team.
Using CRM to Overcome the Challenges of Customer Support
There are many challenges commonly faced by customer support teams regardless of size or industry. CRM can help you overcome all of them.
CRM for Customer Support: Closing Deals is Just the Beginning of Your Customer Relationship Management
Knowing how to turn CRM towards the needs of your customer support team can help you provide a higher level of customer service while getting even more ROI out of your CRM.
How To Improve Brand Communication For A Better Customer Experience
A great customer experience is a key pillar of business success. In this article, we will look at what a good customer experience looks like, how to optimize for it, and what tools to use for sustained results.
Setting Proper Expectations: A CRM Can Help You Say What You Do and Do What You Say
A CRM can help you make accurate predictions about your business processes so you can manage expectations and deliver on time, every time.
